Privacy Policy

 

Your Privacy

Asia5B Sdn. Bhd. ("Asia5B") is totally committed to protecting the privacy of our site visitors and customers. The Asia5B team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you - e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research and profiling or where we have your express permission to do so. 

 

Your Consent

We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site without your permission. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected

 

Collection of Personal Information

Personal information collected online will only be disclosed within our corporate group and to third parties for the purposes for which it was collected, as authorised and consented by you. For example, the conduct of a sales transaction of a product of your choice on our website.

 

When you register an Asia5B’s account, the personal information we collect may include:
a. name
b. email address    
c. date of birth (optional)   
d. gender (optional)

 

When you make a purchase on the Asia5B's website, the additional personal information we collect may include:
a. telephone number/mobile number
b. email address
c. delivery address
d. credit card details (optional) and payment methodology
e. password (if an account is made before items can be purchased)

 

The mandatory personal information we collect from you will be used and or shared within our corporate group and to the third party for one or the following purposes:
1. To deliver products that you purchase from our website. For example, we may pass your name and address on to a third party such as our courier service company or supplier of choice in order to make delivery of the product to you
2. To inform and update you on the delivery of the product and for customer support purposes
3. To provide you with relevant product information such as SKUs
4. To process your orders and to provide you with the services and information offered through our website and which you may request
5. To allow us to administer your registered account with us
6. To verify and carry out financial transactions in relation to payments you may make online. For example, payments that you make through our website will be processed by our appointed agent


Communication & Marketing

If you have made a purchase from Asia5B website we may occasionally update you on our latest products, news and special offers via e-mail, post & telephone. You will also be given the opportunity to receive such communications from us and selected third parties when you become a member of Asia5B. If you do not wish to continue to receive marketing from us and/or selected third parties, you can always choose to unsubscribe from the marketing information at any time by opting for the unsubscribe function within the electronic marketing material.


Updating & Checking Your Details
You may access and update your personal information in your account at Asia5B website at anytime. If you wish to verify the details you have submitted to Asia5B you may do so by contacting us via the e-mail address or talk to our customer service. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address, mobile number and password submitted upon registration. You must therefore keep this information safe as you will be responsible for any action which we take in response to a request from someone using your e-mail, telephone number and password. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information.

 

Site Statistics & What are Cookies?

A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit Asia5B, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

 

This may include:
a. your computer's IP address
b. browser type
c. webpage you were visiting before you came to our website
d. the pages within Asia5B that you visit
e. the time spent on those pages, items and information searched for on our site, access times and dates, and other statistics

 

This information is collected for analysis and evaluation in order to help us improve our website and the services and products we provide. This data will not be used in association with any other personal information.

 

We may disclose aggregate, anonymised statistics about the number of visitors to Asia5B website or number of purchases made as required by our investors. We use an independent measurement and research company to gather data regarding the visitors to Asia5B website on our behalf using cookies and code which is embedded in the site. Both the cookies and the embedded code provide statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information. Asia5B uses and stores this type of information, as with that obtained from other cookies used on the site, to help it improve the services to its users. Further information regarding the way in which this information is obtained and used can be obtained by contacting us.

 

Third Party Sites

Our site may contain links to and from the websites of our partner networks, advertisers and other third parties. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

Contacting Us

We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement, or if you would like us to stop processing your information, please do not hesitate to contact our customer service team or email to us, we will be delighted to answer any questions you may have.